Terms and condition

Introduction

These Terms & Conditions govern your access to and use of the Huntsman Optics website and all products or services offered through it. By visiting, browsing, or making a purchase on our website, you agree to comply with these terms. If you do not agree, you should discontinue the use of our website immediately.

Use of the Website

You may use our website only for lawful purposes and in a manner that does not violate any applicable laws or regulations. You must not attempt to misuse, disrupt, or gain unauthorized access to any part of the site or related systems. All content on the website, including images, text, and logos, is owned by Huntsman Optics and may not be copied or distributed without prior permission.

Product Information and Availability

We strive to provide accurate product descriptions, images, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies at any time, even after an order has been placed. Product availability may change without notice, and we may limit or cancel quantities purchased to ensure fair use and stock management.

Pricing and Payments

All prices displayed on the website are in New Zealand currency unless otherwise specified. We may update prices at any time without prior notice. Orders are processed only after successful payment through our secure payment partners. We do not store full credit card or sensitive payment information, and all transactions are conducted securely through trusted third-party gateways.

Order Confirmation and Cancellation

Once you place an order, you will receive an email acknowledging that we have received it. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion, especially in cases of incorrect pricing, stock unavailability, suspicion of fraudulent activity, or incomplete information. If an order is cancelled after payment, a refund will be processed.

Shipping and Delivery

We aim to deliver your order within the estimated time frame shown during checkout. However, delays may occur due to factors beyond our control, such as courier issues or customs processing. Huntsman Optics is not liable for delays once the product has been handed to the courier. Risk of loss or damage passes to you once the item is shipped.

Returns and Refunds

Our return and refund process is guided by our detailed Refund Policy. Products returned must be in original condition, unused, and within the specified return period. We reserve the right to refuse a return if the item shows signs of use, damage, or tampering. Refunds, when approved, will be processed through the original payment method.

Warranty Disclaimer

All products are sold “as is” unless otherwise stated. We make no guarantees that the website will always function without interruptions, errors, or technical issues. To the fullest extent allowed by law, Huntsman Optics disclaims any warranties, express or implied, relating to the performance or durability of products beyond those provided by manufacturers.

Limitation of Liability

Huntsman Optics shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. This includes damages related to lost data, loss of profits, system errors, or delays. Your use of the website is at your own risk, and you agree that our total liability shall not exceed the amount paid for the product in question.

User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities performed under your account. You must notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these terms or are involved in suspected fraudulent activity.

Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page, and your continued use of the website implies acceptance of the revised terms. We recommend reviewing this page periodically.

Governing Law

These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising from the use of the website or products shall be resolved under the jurisdiction of New Zealand courts.

Contact Us

For any questions or clarifications regarding these Terms & Conditions, you can contact us using the details provided on our website. Our team is always ready to assist.